Refund policy

RETURN AND REFUND POLICY

Defective or Damaged Products

If you receive a product that is defective or in bad condition, we will gladly exchange it or provide a full refund. Please contact us within 7 days of receiving your order with photos of the defective or damaged item, and we will arrange for an exchange or refund at no additional cost.

How to Initiate a Return

To start a return or exchange, please contact us at [your email address] with your order number and reason for return. We will provide you with instructions on how to return your item.

Non-Returnable Items

For hygiene and safety reasons, certain items cannot be returned or exchanged. These will be clearly marked at the time of purchase.

Processing Time

Refunds and exchanges will be processed within 5-7 business days after we receive the returned item.